After using the broiler in the lower oven of our GE Profile PT-956 to cook some burgers, something we have done without incident many times, the inner glass of oven door shattered after it had been cooling for about 10 minutes. Needless to say, this came as a massive shock. Since it is 19 months after we settled, the oven is out of warranty (of course). I have just scheduled an appointment with GE Appliances to get it fixed, but I have absolutely no idea how much it is going to cost.
My wife searched on the internet for reports of similar issues, and she found countless examples of people having shattered door glass with GE Profile ovens of various types. Clearly there is some sort of defect, although GE doesn't want to hear about it, apparently. Consequently, I strongly urge people in the process of building a Ryan home to see if it is possible to go for a different brand (or at least model range) from the GE Profile.
I'll let you know how the GE service goes, and how much they charge me.
