I first met our Ryan Homes sales manager back in early May, 2011. Since that time, he has gone out of his way to make our home building experience go smoothly. He has essentially functioned as our guide and advocate, making sure we got everything we wanted for the home and gathering essential information to make sure the lender was given an accurate and fair appraisal of the home's value.
Our project manager has delivered a fabulous home. He's kept us informed about every stage of the construction process and answered all our questions. It looks perfect, and my sense that the quality of the construction is very good has been confirmed by independent inspections taken before the drywall and settlement phases.
Although we picked a home from a list of pre-designed models and then applied options, our two managers have somehow managed to deliver an experience more similar to custom home construction. The finished home reflects our needs and desires just as a custom design would have, thanks to the work of our sales and project managers.